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Today Royal Mail has issued its 100th high risk missing person alert to its staff, helping in the search for the UK’s high risk missing adults and children.

Royal Mail joined forces with Missing People in 2014, after a child was reported missing on postman Vincent Micallef’s round in London. Vincent immediately saw how postmen and women could help with the search by keeping a look out while they were out and about.

In addition to being sent to the handheld devices of 120,000 postal workers, the alerts also appear across the company’s network of 1,800 TV screens and its internal website. The award-winning partnership has seen Royal Mail open up its business-wide communication channels for the first time.

Since launching the service, Missing People and Royal Mail have worked together to issue high risk alerts as and when they are needed. Of the 100 missing people alerts issued to date, 70 people have been found safe and well.

Jeffrey Oatham, Head of Corporate Responsibility and Community Investment, Royal Mail said: “We are really proud that our partnership with Missing People has assisted in bringing home 65 people. Royal Mail’s postmen and women are out in the community six days a week, across the country. We look forward to continuing to use this unique position to support this important service and reunite families with their missing loved ones.” 

Jo Youle, Chief Executive of Missing People said: “this milestone is a significant achievement and we would like to thank Royal Mail for their energy and commitment to making this important partnership happen.

Police searching for missing people are increasingly requesting Royal Mail alerts in high risk situations. Families waiting for news have told us how much of a comfort and encouragement it is to know that postal workers are looking out in their local communities to help bring their missing loved ones home.”

As well as searching for high risk missing people, Royal Mail has also worked with Missing People to offer alternative ways in which people can make contact with their loved ones. The “Freepost Missing People” address was launched in November 2015 and gives missing people the chance to send a message through the charity, with the option of not being traced. 


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