How We Can Help You

A lifeline when someone disappears

Whether you are missing yourself, or have been affected by the disappearance of a loved one, you can contact us whenever and however you want on our helpline 116 000.

Want to talk?

We are free, confidential and available 24/7.

Call or text 116 000


You can text us even if you have no credit left on your mobile phone.

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Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Find out what 'confidential' means.

116 000 is the number to call, text or email for advice, support and options if you, or someone you love, goes missing or runs away.

It’s free, 24 hour and confidential.    

Call 116 000 (or +44 208 3924545 if calling from outside the UK)

Text 116 000  (you can text us even if you have no credit left on your mobile phone.)

Email This email address is being protected from spambots. You need JavaScript enabled to view it. 

Write to us at Freepost Missing People. This is the only address you need and you do not need a stamp. 

Please note we can only publicise people who are missing in UK/British nationals missing overseas

Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. We provide around the clock emotional support for the duration of a disappearance.

We have access to the Language Line interpretation service to facilitate contact with non-English speakers.

Our How we can help you pages contain plenty of help and advice.

Contact Us